Terms and conditions
The descriptions and details of the products displayed on the site Dynamic Formulas are based on information received from suppliers and manufacturers.
It is worth mentioning that the images of the products may vary in shades depending on the calibration of the users’ monitors.
The site Dynamic Formulas informs customers of the quantity of products by color and size. However, due to the speed at which information is updated online, it is possible that the amount actually available at the time of purchase is different from what the customer sees. In this case, the customer will receive, through the registered email,
product unavailability information. There is no harm to the buyer, as the debit is not carried out.
Dynamic Formulas will do everything possible to ensure that the customer has made their purchase and is satisfied with our service.
The prices shown on the website include all taxes levied in the national territory. The values do not include the cost of moving the goods (shipping), which is indicated in a separate field and added to the order value.
In order for the purchase to be made, proof of receipt of payment is required. The customer may choose to use a bank slip, bank deposit or credit card to make their purchases. Payment options will be indicated at the time of ordering.
It is up to the customer to inform Dynamic Formulas as soon as possible about suspicious or fraudulent movements of the credit card used for online purchases. Dynamic Formulas will take action immediately.
Dynamic Formulas is registered with the National Register of Legal Entities as an Individual Microentrepreneur – MEI, having no obligation related to the issuance of Invoices to individuals, according to Ordinance CAT 162/2008. Nonetheless,
Considering Dynamic Formulas commitment to the experience and safety of its consumers, our team is working to make this possible soon. The purchase remains guaranteed and documented by means of an email sent upon confirmation of payment, explained below.
Effectiveness of the Purchase
Once the availability of the product has been validated and the payment confirmed, Dynamic Formulas will send an email to the customer communicating the confirmation and informing all the purchase data.
At the time of placing the order, the customer will be informed about the deadline in which he will receive the product at the indicated address.
It is worth noting that these deadlines are estimated. Thus, it is possible that they vary for logistical reasons or force majeure. In case of delays in deliveries, Dynamic Formulas will immediately inform customers of the new expected date.
The customer must prove the good condition of the package at the time of delivery, before the carrier, and indicate on the delivery note any anomaly that he may detect in the package. If, later, the customer detects any problem as an indication of having been opened or any imperfection caused by transport, he undertakes to communicate it to Dynamic Formulas within 2 working days of delivery.
We advise that, if any of the following cases occur, the customer should contact us shortly after receiving the product:
- Opened or damaged packaging;
- defective product; Product not in accordance with the order;
- Missing accessories.
Heads up! As we value transparency and excellent service, click here and have access to the CDC (Consumer Defense Code)